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Stakeholder Survey System Pathology
(Case Study of Yazd Gas Company)
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Mehdi Sabokro1   , Mahsa Shahrokhi Ghahfarrokhi2 , Maryam Ahmadi Zahrani3 |
1- Associate Professor, Department of Management Sciences, Yazd University, Yazd, Iran , msabokro@yazd.ac.ir
2- Master of Science Graduated Student, Department of Management Sciences, Yazd University, Yazd, Iran.
3- Assistant Professor, Department of Management Sciences, Yazd University, Yazd, Iran |
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Abstract: (26 Views) |
The purpose of this research is to investigate the pathology of the stakeholder survey system in Yazd Gas Company. A qualitative research approach with an exploratory design was adopted. Purposive sampling was used to select 11 experts, including managers and employees of the gas company, for semi-structured interviews. Data analysis was conducted using thematic analysis, which resulted in the extraction of 245 initial codes, 28 sub-themes, and 7 main themes. The seven main themes identified were: negative stakeholder perception of surveys, insufficient attention to surveys by the company, poor stakeholder cooperation in responding, wak company infrastructure, weak survey infrastructure, external factors affecting the company, unusable analysis. The findings of this study can be of importance for improving the survey process in the organization.
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| Keywords: Pathology, Stakeholders, Survey System, Thematic Analysis, Yazd Gas Company |
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Full-Text [PDF 1125 kb]
(14 Downloads)
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Type of Study: Research |
Subject:
Management
Received: 2024/04/3 | Accepted: 2024/11/30 | Published: 2025/07/1
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